Delivery Policy for BOOKTOPIS

Effective Date: 26/02/2025

At BOOKTOPIS, we are committed to providing you with a seamless and efficient shopping experience. Our Delivery Policy outlines the shipping process, timelines, and the options available to ensure that your purchases arrive in a timely and secure manner.

1. Shipping Locations

We offer both domestic and international shipping. We currently ship to most countries, but please check during checkout to confirm if your location is eligible for delivery. If you are in an international location, additional shipping fees and delivery times may apply.

2. Shipping Methods

We offer various shipping methods depending on your location and the urgency of the order. The available shipping options will be presented to you at checkout.

Domestic Shipping (Within the U.S.):

  • Standard Shipping: Estimated delivery time of 5-7 business days.
  • Expedited Shipping: Estimated delivery time of 2-3 business days.
  • Next-Day Shipping: Available for certain locations, with 1 business day delivery.

International Shipping:

  • Standard International Shipping: Delivery time varies by country, typically between 7-21 business days.
  • Expedited International Shipping: Faster delivery, typically within 5-10 business days, depending on the destination.

Please note that delivery times may vary depending on the location, shipping method chosen, and customs processing.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the destination. You will be provided with the total shipping cost during the checkout process before you complete your purchase.

Shipping Costs Include:

  • Handling and packaging fees.
  • Delivery charges based on the selected shipping method and destination.

Free Shipping Offers:
We may offer free shipping promotions on certain orders, typically when the total value exceeds a specific amount. Please check the website for ongoing promotions and offers.

4. Order Processing Time

All orders are processed and shipped within 2-3 business days. Orders are typically processed Monday through Friday, excluding holidays. During peak shopping periods or sales events, processing times may be slightly longer, and we will notify you of any delays.

Once your order is processed, you will receive a confirmation email, followed by a tracking number once the order is shipped.

5. Tracking Your Order

After your order has been dispatched, you will receive a tracking number via email, allowing you to track the progress of your shipment. You can use the tracking number on the respective courier’s website to monitor the status of your delivery.

6. Delivery Delays

While we aim to deliver all orders on time, please note that delivery times are estimates and may vary due to factors beyond our control, such as:

  • Weather conditions
  • Postal or courier service delays
  • Customs delays for international shipments

We are not responsible for delays caused by these factors, but we will assist you in tracking and resolving any issues with your shipment.

7. Missing or Damaged Items

If you receive a damaged or incorrect item, please contact us immediately at info@booktopis.xyz with your order number and photographs of the damaged product. We will arrange for a replacement or refund, depending on the situation.

In the case of missing items, please check with your local postal service, as they may have more information on delivery. If the issue persists, we will assist you in tracking down your package.

8. Customs and Import Duties (for International Orders)

For international orders, please be aware that additional customs duties, taxes, or fees may be applied by the destination country. These charges are the responsibility of the customer, and we recommend that you check with your local customs office for more information on import regulations before placing your order.

BOOKTOPIS is not responsible for any delays or charges incurred due to customs procedures.

9. Address Accuracy

It is important to ensure that the shipping address you provide is correct and complete. BOOKTOPIS is not responsible for delays or non-delivery caused by incorrect or incomplete address information. Please double-check the details before submitting your order.

10. Contact Us

If you have any questions or concerns regarding shipping, or if you need help with tracking your order, please do not hesitate to contact us:

BOOKTOPIS
2423 Chipmunk Lane, Seattle, Washington
Email: info@booktopis.xyz
Phone: 206-995-0693

Our customer support team will be happy to assist you with any shipping-related inquiries.

Effective Date: 26/02/2025

Thank you for choosing BOOKTOPIS! We are committed to providing you with excellent service and ensuring that your orders arrive safely and promptly.