Sales policy - Site Title

Sales Policy for BOOKTOPIS

Effective Date: 26/02/2025

At BOOKTOPIS, we strive to offer our customers a smooth, convenient, and enjoyable shopping experience. Please take a moment to review our sales policy to understand how we operate and how we handle purchases, promotions, and special offers. This policy covers all transactions made on our website, https://booktopis.xyz/.

1. Product Availability

While we strive to keep our website updated with accurate product information, availability of books and other items may vary due to demand or other factors. If an item is out of stock or unavailable, we will inform you promptly and provide an estimated restock date or offer a similar product as an alternative.

Note: We do not guarantee product availability and reserve the right to cancel orders due to stock discrepancies.

2. Pricing

All prices on our website are listed in USD (United States Dollars). Prices are subject to change without notice, and we reserve the right to adjust pricing due to errors, market changes, or promotions.

Discounts and Offers: From time to time, we may offer special promotions, discounts, or sales events. These promotions may be limited to specific products, quantities, or time periods. The terms and conditions of each offer will be clearly communicated on our website.

Taxes: Applicable sales tax will be added to the total price of your order, based on your delivery address and in accordance with local tax regulations.

3. Order Processing

When you place an order with BOOKTOPIS, we will send you an order confirmation email. This email will detail your order information, including the books or items purchased and the total amount due.

Please review your order carefully to ensure all details are correct. If there are any errors, please contact us immediately so we can make the necessary adjustments.

Order Fulfillment: After receiving your payment, we will begin processing your order. Most orders are processed within 2-3 business days, although it may take longer during peak seasons or promotional periods.

4. Payment Methods

We accept a variety of payment methods, including:

Credit and Debit Cards: Visa, MasterCard, American Express, Discover
PayPal
Other payment methods: Depending on your location, we may offer additional payment methods such as Apple Pay, Google Pay, or bank transfers.

All transactions are processed securely, and we use encryption technology to protect your payment information.

5. Shipping and Delivery

BOOKTOPIS offers both domestic and international shipping options. Shipping costs are calculated based on the weight of your order and your location. Shipping rates will be provided at checkout before you complete your purchase.

Order Processing Time: Most orders are processed and shipped within 2-3 business days. Delivery times vary based on the shipping method chosen and the destination. Please note that international shipments may take longer, depending on customs and local postal services.

Tracking: Once your order has shipped, you will receive a tracking number to monitor the progress of your delivery.

6. Returns and Exchanges

We want you to be satisfied with your purchase. Please refer to our Refund and Returns Policy for details on how to return or exchange items.

Note: We only accept returns for books and other items in their original condition. Products that have been opened, used, or damaged after delivery may not be eligible for return or refund unless defective.

7. Customer Support

Our customer service team is available to assist you with any questions or concerns you may have regarding your order. You can contact us at:

Email: info@booktopis.xyz
Phone: 206-995-0693
Address: 2423 Chipmunk Lane, Seattle, Washington

We aim to respond to all inquiries within 1-2 business days.

8. Privacy and Data Protection

At BOOKTOPIS, we take your privacy seriously. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Modifications to the Sales Policy

We reserve the right to modify this sales policy at any time. Any changes will be posted on this page with the updated effective date. It is your responsibility to review this policy periodically to stay informed about how we handle sales transactions.

10. Limitation of Liability

While we strive to provide high-quality products and services, BOOKTOPIS is not responsible for any damages or losses arising from the use of our website or products. Our liability is limited to the amount paid for the products purchased, excluding shipping costs.